Within Australia - It's FREE! Yep, $0.00 Or if you want it in a hurry you can choose the Express post option for $10.00

New Zealand - Shipping is $14.00 however orders over $250.00AUD ship for FREE. Usually takes 4-7 business days to arrive.

Worldwide - Shipping is $25.00 AUD. However orders over $350.00 have FREE Shipping.

Absolutely! Jill is available during business hours on 0419 598 689 or if it's outside of business hours, or you prefer email you can make contact at jill@plumtack.com.au or Or via the website form Here

We get it, it happens sometimes. So all you need to do is leave the tags on, contact us within 30 days and we'll happily exchange them for you.

What if my order isn’t quite right?

We get it—sometimes things don’t work out. No worries! If your order isn’t what you expected, just let us know, and we’ll happily offer you a size exchange, store credit, or a refund.

• Size Exchange – We’ll swap it for a better fit (as long as we have the size in stock).
• Store Credit – You’ll receive a code for the full value of your purchase + an extra 5% bonus to use on your next order.
• Refund – We’ll process your refund back to your original payment method.

Just make sure the tags are still attached, and the item is unworn and in original condition. We’re here to help, so reach out if you have any questions!

Just let us know when you make the purchase, and we'll make sure your lucky gift recipient has plenty of time to exchange if needed. Or if you would like to leave it up to them you can organise a Plum Tack Gift Card.

We hate to wait, so generally within one business day and if you purchase in the morning often it is in the post for that day. Anything that is Express post is given priority.